Something not working, or have an idea? Email [email protected]. It goes straight to the developer; we usually answer within one business day. You can also send feedback in the app: More → Feedback.
How do I cancel my subscription?
On your iPhone open Settings → your name → Subscriptions → KeepForm → Cancel. Cancel at least 24 hours before the renewal date. Refunds are handled by Apple at reportaproblem.apple.com.
I bought on another device or reinstalled the app
Open the paywall and tap Restore Purchases, signed in with the same Apple ID.
Notifications don’t arrive
More → Notifications → Send a test one. If it doesn’t arrive, turn on notifications for KeepForm in iPhone Settings.
Readiness is empty
More → Connect Health, and allow sleep, resting heart rate and steps. Using Garmin, Whoop or another watch? Turn on Apple Health sharing in its app first.
Delete my data
More → Delete account permanently deletes your account and all your data at once. Questions: [email protected]. See the Privacy Policy.